As for all purchases from abroad parcels require payment of local duties, taxes and other government-related charges.

Please find here information to avoid additional fee for deliveries into the United States of America. 

New International Collect on Delivery (“ICOD”) Fee

Parcels requiring the payment of duties, taxes and other government-related charges (“Duties”) will be assessed an additional fee of $12 USD if those Duties are not paid prior to delivery. The ICOD Fee will be charged to the U.S. recipient upon delivery and does not apply if Duties are billed to a UPS account number prior to delivery.

Recipients can avoid these charges if they pay the applicable Duties electronically through the UPS Import Payment Processing Application (IPPA) using Apple Pay, Google Pay, or with a credit card (Visa, Mastercard or Discover). Shippers can help ensure that their U.S. customers (recipients) receive the prepayment notification to pay Duties in advance by providing recipient contact details on all export shipments (recipient name, phone number, and email address). In addition to the notification, a link to pay the Duties will also be provided with the UPS.com tracking results for the shipment. This will enable the customer to submit payments in advance and avoid the ICOD Fee.

Please refer to the UPS Rate and Service Guide  for more details.

We ship SOLE RUNNER® shoes outside Europe weekly.

Since shipping costs fluctuate frequently due to fuel surcharges, tolls, climate protection fees, and other factors, we kindly ask you to provide us the following information

before placing your order.

Shipping Costs Information:

• Canadian provinces like British Columbia vs Quebec or NSW vs WA in Australia etc.
  
• Shipping costs also depend on the weight, volume, and size of the box for your order. For example, shipping a pair of kids’ shoes is less expensive than shipping adult boots
  

What we need from you:

1. Your complete shipping address.

2. Details about the items you are interested in ordering.

Once we have this information, we will calculate the exact shipping cost based on your location and the weight of the goods.

We will provide you with a precise quote and suggest the most affordable shipping option for your area.

You can then decide whether to proceed with your order.

Important Information:

• The shipping costs displayed on our website are estimates and may be higher or lower than the actual shipping costs
• Please pay the estimated shipping cost at checkout. If the actual shipping cost is lower, we will refund the difference to the credit card.
• If the cost is higher, we will contact you to request the additional fees before proceeding with the shipment
• Customs duties, import taxes, or local sales taxes must be paid by the customer
• Please contact your local authorities for further information.